Shipping policy
At SAVA Health Supplies, we strive to provide fast, reliable, and affordable shipping to ensure your vitamins, supplements, OTC medication and medical supplies arrive promptly and safely. Below are the details of our shipping process:
Processing Time
- All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the next business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Rates
- Standard Shipping: We offer standard shipping on all orders. Shipping costs are based on your location and total weight of your order. Shipping costs is calculated at checkout.
- Free Shipping: Enjoy free standard shipping on orders over $99 (within the U.S.).
- Expedited shipping options are available for an additional cost and can be selected at checkout. Expedited shipping rates are based on location and total weight of your order.
Delivery Times
- Standard Shipping: Delivery typically takes 2-5 business days (depending on your location) after order processing.
- Expedited Shipping: Orders placed with expedited shipping will typically arrive in 1-3 business days (depending on your location) after order processing.
- Please note that delivery times may vary due to factors such as weather, carrier delays, or high-demand periods.
International Shipping
- We do not currently offer international shipping.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on the carrier’s website. If you lost your tracking number, contact us and we will happily track your order for you.
Shipping Issues
- If you experience any issues with your shipment, such as missing items or delays, please contact our customer service team at info@savahealthsupplies.com. We are here to help and will work to resolve the issue as quickly as possible.